Frequently Asked Questions For The Whisky Minded
W.O.W Them At Home
What is included in the experience?
Where do you deliver?
I still haven’t received my order and the experience is in a couple days, what should I do?
You will receive a Tracking Number from Fedex directly to the email you registered with. If there are any issues or your package is delayed, please reach out to Fedex to check the status. If you do not have a tracking number or continue to have further issues with your delivery, please reach out to A21events@squadup.com
What if something is broken?
IF BOTTLE SEAL IS BROKEN ON A SAMPLE BOTTLE, DO NOT CONSUME AND CONTACT A21events@squadup.com FOR A REPLACEMENT (FOR REPLACEMENT OR EXCHANGE, PICTURE OF THE DAMAGED SAMPLES ARE REQUIRED).
When will I receive the zoom link for the experience?
Zoom link will be sent to the email you registered with a month prior, one week prior and 24 hours in advance of the tasting from our ticketing partner, SquadUp. Please be sure to check spam/junk folder! If you still did not receive the link, please reach out to A21events@squadup.com
I’ve never done a whiskey tasting, any tips?
Check out our How to Taste Whiskey Guide!
It’s my first-time using zoom, any tips?
Check out our Zoom Tips here!
Will I be able to ask questions during the live zoom experience?
Where can I buy the products sampled in the experience post event?
I purchased a tasting experience, but can no longer attend the live tasting, is there a recording of it?
Yes! You can view all recorded tastings on our Whiskies of the World YouTube Playlist. Recordings are uploaded within 24-48 hours of the live event.
Can I purchase if I am under 21?
NO! EVENT IS 21+ ONLY. IF YOU INTENTIONALLY MISREPRESENT YOUR AGE IN ORDER TO PROVIDE ALCOHOL TO A PERSON UNDER THE AGE OF 21, WHISKIES OF THE WORLD IS NOT LIABLE AND YOU WILL BE PROSECUTED BY YOUR STATE TO THE EXTENT ALLOWABLE BY LAW.
Please drink responsibly!
The health & wellbeing of our guests and employees is our top priority. All Whiskies of the World events will be following and practicing CDC & city/state specific COVID-19 mandates to ensure the safety of our staff & guests.
Each event has a limited capacity following specific City Guidelines that allows attendees to social distance.
Hand sanitizer will be provided at the entrance and throughout the event to encourage frequent use. Temperature checks will be conducted during registration/check-in at the event.
All event spaces will be sanitized regularly, and employees & staff are required to frequently wash their hands.
All employees will complete a daily health check before starting their shift and will go home immediately if they experience any symptoms.
We ask that any guests who feel unwell or have recently been in close contact with a person with COVID-19 to stay home.
*As of August 8th, 2021. These regulations will be continually updated and revised with the on-going public health information and official guidance from the CDC and local authorities.
Is there a dress code for the events?
What items are prohibited from the events?
Does Whiskies of the World support any nonprofit organizations?
Whiskies of the World also partners with local nonprofits, refer to individual event pages to see which local charities are supported in each city.
Do I have to be 21 years old to attend?
Are tickets Refundable? Can I switch tickets for another event?
Will I receive my tickets prior to the event?
What is a Master Class?
I have a ticket from a postponed or cancelled 2020 event – what do I do now?
All 2020 tickets are valid for 2021 live events. Please reach out to the WOW team with any questions regarding your ticket A21events@squadup.com
Can Press attend events?
If you are press and looking to attend one of our live events, please reach out to firstname.lastname@example.org
Legal Drinking Age Restrictions. By entering Whiskies of the World website to purchase a ticket to participate in this experience or live event, you confirm that you are also of the legal age to purchase alcohol in your State. Whiskies of the World and its associated companies, affiliates, and partners is only fulfilling the order to deliver alcohol to the purchaser of a ticket for this experience. We do not distribute nor sell alcoholic beverages to persons underage. If you intentionally misrepresent your age in placing this order, Whiskies of the World shall be held harmless and your respective State has the right to prosecute you to the extent allowable by law. If you do not agree with these conditions of use, please do not use this website.
GOVERNMENT WARNING: According to the Surgeon General, women should not drink alcoholic beverages during pregnancy because of the risk of birth defects. Consumption of alcoholic beverages impairs your ability to drive a car or operate machinery and may cause health problems. Please be responsible!
Whiskies of the World is not a Liquor Store nor a retailer. Samples are being provided to you free and have no value for retail in the market. Whiskies of the World is an event company and will use a fulfillment company to deliver samples and gifts to purchasers of tickets for this experience. Whiskies of the World’s fulfillment company will only ship orders to States where Adult Beverages advertising and samples are allowed. Not Available In The Following Markets: AL, AK, AR, DE, HI, IA, ID, MD (Montgomery County only), ME, MI, MN, MS, MT, NH, NC, OH, OR, PA, UT, VT, VA, WV, WY. Festival is not responsible for delayed shipping due to unforeseen circumstances.